Frequently asked questions about our app
- General questions
- How do you do it?
Head to our troubleshooting page here.
But we do recommend that you always work with the latest version of the app.
We're always improving our products, and the Planty app is an important part of that.
Sometimes we add new features to improve security and stability. Plus, sometimes we need to adapt the app to new operating systems from Apple or Android.
System requirements for the Planty Gardening app
If you’re looking for the Dutch version of the app - De Makkelijke Moestuin app - you can find it in the app store or Google Play. De Makkelijke Moestuin app is available in the Netherlands and Belgium.
Go to the Makkelijke Moestuin website
You can use the tips in our Planty library to help you. As long as you stick to our growing system, you'll have a successful Planty Garden. The app is just there to make it even easier.
We know exactly how these plant varieties grow too. That's important because every stage of each plant's life is outlined in the app: Robbin made more than 1000 illustrations of them.
We don't include vegetables we haven't tried out ourselves. We test a number of new varieties every year and invite you and other Planty Gardeners to try them out too. If we're all enthusiastic, it goes in the app and our seed shop. That's how new seeds make the cut.
How does it work?
Check out the app instructions here
- Change the type of garden box:
Just click ‘Change'. For example, you can add a trellis.
- Change the name of your garden box.
- Delete your garden box.
Just click on the red trash sign in the upper right corner.
Does your garden box have a long side and a short side?
If so, you'll see a second screen where you can change the orientation of your box. But beware: if you change the position when there are already plants in it, they won't be in the right position anymore and will overshadow their neighbors. Or vice versa.
But in a Planty Garden, you prepare the garden boxes for a new season. That means scooping the soil mix through the entire garden box to make it nice and airy again. Then you add nutritious plant food and top it off with a fresh bat of soil mix if it looks low. By mixing everything up, you're essentially starting from scratch. So it doesn't matter what you grew in which patch last year.
How do you indicate this in the app?
Select the name of the garden box and choose 'New season'. You'll see a pop-up confirmation appear:
Click on the patch you want to add it to. Choose the species and click on 'Choose level' under the 'Sow' button. This takes you to the timeline of the plant and you choose the level of yours. Follow the instructions to make sure you chose the right level if you're not sure.
Now you see the levels of the plant at the left of the screen. At the top is the current level and below that are the levels to come. To the right of ‘Upcoming' is the button ‘See all'.
If you click on it you will see the entire timeline - see the middle screen. Select the desired level for your plant.
This will take you to the right screen. If necessary, follow the instructions to make sure you chose the right level.